Privacy Policy

Scalify Media, LLC | Effective Date: March 28, 2026 | Last Updated: March 28, 2026

1. Introduction

Scalify Media, LLC ("Scalify," "we," "us," or "our") operates scalify.ai (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Platform or purchase our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform.

2. Information We Collect

2.1 Information You Provide Directly

Name and contact information (email address, phone number, business name)
Billing and payment information (processed securely through Stripe; we do not store full card numbers)
Project intake information (brand assets, website copy, login credentials you share with us)
Communications you send to us via email or contact forms

2.2 Information Collected AutomaticallyWhen you visit the Platform, we may automatically collect:

IP address and general location data
Browser type and version
Device type and operating system
Pages visited, time spent, and referring URLs
Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third PartiesWe may receive information about you from payment processors (Stripe), analytics providers, and other third-party services integrated into the Platform.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders and deliver services
Communicate with you about your project, account, or support requests
Send transactional emails and project updates
Process payments and prevent fraud
Improve our Platform, services, and user experience
Send marketing communications (with your consent, and you may opt out at any time)
Comply with applicable legal obligations
Enforce our Terms of Service and protect our legal rights

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers. We share information with trusted third-party vendors who assist us in operating the Platform and delivering services, including payment processors (Stripe), email service providers, hosting providers, and project management tools. These vendors are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements. We may disclose your information if required to do so by law, subpoena, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Scalify, our users, or the public.

4.3 Business Transfers. In the event of a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Platform prior to your information being subject to a different privacy policy.

4.4 With Your Consent. We may share your information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking "unsubscribe" in any email or contacting us directly.
Data Portability: Request your data in a portable format where technically feasible.

To exercise any of these rights, contact us at privacy@scalify.ai. We will respond to verified requests within 30 days.

California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at privacy@scalify.ai.

7. Cookies and Tracking Technologies

We use cookies and similar technologies (pixels, web beacons) to operate and improve the Platform, remember your preferences, and analyze traffic. You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of certain parts of the Platform.

We may use analytics tools such as Google Analytics. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

If you share login credentials or sensitive access information with us as part of a project, we treat such information as confidential and delete it upon project completion upon request.

10. Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Material changes will be communicated via email or a prominent notice on the Platform.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Scalify Media, LLC

‍Miami, Florida

Email: support@scalify.ai

‍Website: scalify.ai

Legal Disclaimer: This document was prepared for general business use and does not constitute legal advice. Scalify.ai recommends consulting a licensed attorney to review these documents before publishing, particularly if you serve users in the EU (GDPR), California (CCPA), or other jurisdictions with specific data privacy laws.